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Complaint Procedure

We will do everything we can during your pregnancy to guide you as best we can.

Still, you may be dissatisfied with something.

If you have a complaint about our midwifery care or about the treatment by a midwife, we recommend that you first discuss it with the midwife in question herself. It is also possible to discuss the complaint with our practice manager. Of course we hope this will resolve your complaint, if this is not the case it is good to know that we as a practice are affiliated with a disputes committee and a complaints officer where you can go with your complaint. For more information check out this site.

Complaints Officer OLVG

Look here for more information about complaint handling at the OLVG – Do you have a complaint?

Would you like more information?